Refund policy
Refund policy
Refund Policy
Our goal at 200flags.com is that you love your order. Our products are highly customised and are typically non-returnable, but please reach out to us if something isn't right.
Incorrect, damaged, or defective items are eligible for a full refund or replacement.
No refunds will be issued after 30 days from the purchase date.
Please contact us at returns@200flags.com if you believe you are eligible for a refund.
Eligibility for a Refund
Received product damaged or defective
Within 30 days of purchase
MUST be unused and be returned in the same condition in which you received your item
You can always contact us for any return question at returns@200flags.com.
*This refund policy is subject to change at any time and without notice.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at returns@200flags.com.